"Brought in a laptop that wouldn't boot, half expecting the worst. Fixed same day and cheaper than the quote I got elsewhere. Genuinely straightforward, no upselling."
Mon–Sat · 9:00–19:00 +44 800 157 7200
Phones, laptops, PCs and consoles. Fixed properly, by one person.
What's broken?
Phones, laptops, PCs and consoles — one person, start to finish. Pick what you've got and I'll show you what it costs before you commit to anything.
Also here: iPads and tablets, virus removal and Windows debloats, and data recovery from a phone or drive that won't turn on. Start a booking and pick whatever's closest — I'll sort the rest in the reply.
Three steps, and you know the price before I start.
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Tell me what's wrong
Pick your device and what it's doing. Takes about a minute, and you'll see a starting-from price as you go — no account, no payment.
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I confirm the price
I come back to you personally with the exact figure before I open anything up. If it turns out to be something cheaper, I tell you that instead.
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Back to you in 24–48h
Typical turnaround, most phone jobs the same day. If I can't fix it there's no repair charge and your deposit comes back.
You deal with the person holding the screwdriver.
Repairing tech since 2017, aerospace engineer by trade. There's no counter, no ticket number and no call centre. You message me, I diagnose it, I quote it, I fix it. If something goes wrong afterwards you come back to the same person, which is a fairly strong incentive for me to get it right the first time.
** Warranty length depends on the repair. It doesn't cover physical damage, and faults on water-damaged or power-fault devices can resurface later. I'll tell you the cover on your specific job before you commit.
Nothing real to show here yet.
My Google Business Profile is live, the first reviews just haven't landed yet. I'd rather say that than pad this page. The cards below are samples showing the kind of work I take on, not real customers, and they come down the day real ones arrive.
"Had a custom gaming PC built from scratch. Kept me updated the whole way, cable management is spotless, runs dead quiet. Would book again in a heartbeat."
"Posted my MacBook in not knowing what to expect from a mail-in repair. Tracked both ways, fixed quote before anything started, back in three days. No complaints."
Recent builds and repairs.
Jobs in progress and finished machines, posted as they happen on @silicon_bench. Nothing here is a stock photo or a catalogue shot — if it's on this page, it came off my bench.
Quick answers.
Is my device insured while it's posted to you?
Yes. Every mail-in phone and laptop travels both ways on a tracked, insured courier, so it's covered the whole trip.
What happens to my data during a repair?
I don't go into your personal files unless the job needs it, like a data transfer. One person handles your device from start to finish, so it never gets passed around a queue.
How much will my repair cost?
Most repairs start with a £20 deposit that covers diagnosis, whatever the device. Same-day jobs like a battery swap don't need one at all. If you're within 5 miles the call-out is free. That deposit comes off your final bill, so going ahead costs you nothing extra. Then you get a fixed price before any work starts, and that's what you pay. No add-ons at the end.
Do I get the deposit back if I don't go ahead?
Yes, in almost every case. If you decide against the repair once you've seen the price, I refund the deposit. The one exception is a fault that took real diagnostic work to trace, where the deposit covers the time it took. If your job is heading that way I'll tell you before I get into it, so it's never a surprise on the invoice.
Why take a deposit at all?
Because working out what's actually wrong is the job, and doing it for free turned into a lot of unpaid hours. A deposit means the people who book get my full attention. It comes off your bill if you go ahead, and comes back to you if you don't. Where there's nothing to work out, there's no deposit: same-day jobs like a battery swap don't take one.
How long will it take?
Most repairs are done in 24 to 48 hours. Ask about same-day when you book if it's urgent.
Do you cover my area?
I come to you within 30 miles of Hatfield. Further out than that, post a phone or laptop in from anywhere in the UK and I'll send it back the same way.
Do you have a shop?
Not yet, I'm working on it. In the meantime you can drop a device at The Galleria, Hatfield (Comet Way, AL10 0XR) — pick “Drop it off” when you book and I'll email you exactly where inside the centre, and when. Everywhere else in the UK, post it in.
What if you can't fix it?
You get your deposit back and there's no repair charge. No conditions on that one: if I couldn't fix it, you don't pay for it. You'll also get a straight answer on whether the device is worth taking further, or whether you're better off replacing it.
What does the warranty actually cover?
Every repair and every part I fit is covered, and I'll tell you the length for your specific job before you commit, because it varies by repair. Two things it doesn't cover: physical damage after the repair, and later faults on devices that came in with water damage or a power fault. Those can resurface weeks down the line through no fault of the work, and I'd rather say that up front than argue about it later.